Lucie plays a key role in the SMB team at MID Communications. Helping manage and support customers accounts, Lucie ensures the customer receives a great service Lucie is mainly desk based but also visits her business clients on site every 12 months to make sure she is providing the best service possible. Lucie loves to come to work because of the people in her team and the customers she gets to deal with on a day to day basis. Her job is to ensure she achieves her ultimate best in providing a very high standard of service which leads to an impressive retention rate year after year.
Business Account Manager
Key Areas of Responsibility
Business Account Management, Customer Retentions & Customer Service
Lucie has worked for MID Communications for the last 5 years, got married in Cuba and has 2 happy kids which she loves spending all her time with.